Which address do we ship to?

For the security of the order and to protect you and us from frauds,

we will accept the order and ship the watch ONLY if your shipping address matches the addresses associated with the PayPal account (see FAQ – Payment Methods / Customer Protection)

When do we ship?

We will ship up to 48 hours (not including weekends and holidays) after payment is done and verified as above.

How do we ship?

Our preferred method of shipping is via DHL or EMS.

  • All shipped packages are signed for, meaning there has to be an adult to receive the package and sign for it.
  • All packages are shipped in a well-secured box.
  • All watches shipped are insured for the full value which covers against loss, theft or damage in transit.
  • Arriving Time:
    • DHL: up to 5 business days, usually faster.
    • EMS: up to 10 business day
    • Registered mail: up to 21 business day

What are the shipping costs?

As always we like to keep it simple:

 

Shipping watches

ORDER VALUEShipping Method Cost
Up to 100$Registered Mail: 15$
Up to $400you can choose:

EMS – 30$

DHL – 60$

$401 – $1,500DHL – 50$
$$1,500 and upDHL – 70$

 

When shipping other merchandise we might have to adjust our shipping rates.

We will notify you before we charge your card or request payment.

Customer pays taxes, VAT, GST, Duties and related charges

Prices quoted and payments by Watch1440 do not include any taxes, duties, VAT or such charges. Watch1440 will charge you for the actual watch and shipping charges ONLY.

All other charges (such as taxes, duties, and VAT) are the sole responsibility of the customer (you) to be paid when the watch clears customs in your country. Usually, these fees are demanded prior to delivery and are collected by the courier or your local Customs Authority.

Please make sure to inquire with your customs authorities regarding taxes, duties, and VAT prior to your purchase

What are the shipping destinations?

We ship to the following countries: Andorra, Australia, Austria, Belarus, Belgium, Bermuda, Bosnia and Herzegovina, Canada, Croatia, Republic of, Cyprus, Czech Republic, Denmark, Estonia, Fiji, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom, United states, Vatican City State

Currency

All quoted prices and actual charges are in US Dollars. Current exchange rates may be found at XE.com

Here is how we grade our watches.

This is only an indication of the condition of the watch, please look closely at the specific watch images to determine its condition.

We try to be as accurate as can humanly possible but bear in mind that sometimes, for example, what will appear to our trained eye as a deep scratch will not be for you and the other way around.

 

GradeOriginalityConditionRuns
New100%NewWorking perfectly
Excellent100%; maybe some OEM replacements.Evident but very minor wear to the naked eye on the case and/or bracelet.

Very light scratches.

Working perfectly
Very GoodOriginal case, dial & movement. May have replacement crystal, hands. Any redial is of high quality.Shows normal wear by a careful owner.
Movement may have minor stain but only minor scratches.
Scratches are evident to the eye.
Keeps good time, but may need minor regulation or routine servicing.
GoodCase and movement are original.
May not have all original parts.
Shows some wear.
Original dial may have hairline marks that are difficult to see but don’t need a loupe.
Or
May have low-quality redial.
Case may show dings, nicks or scratches.
Keeps good time, but may need routine servicing or regulation.
FairDial, case & movement may not be original
No pieces are missing.
Dial, case or movement show wear.
There may be more dings, nicks and scratches.
Dial may have hairline marks and small chips.
May see rust in movement.
May show light abrasion or corrosion.
May require service or even restoration.

 

WHAT IS OUR RETURNS POLICY?

For complete confidence when purchasing online or on the phone, we give you 14 days to return a watch you aren’t happy with for a full refund (minus shipping). Please return items in the same condition and with the same accessories as purchased.

There are no restocking fees. We want to make your experience as pleasant as can be.

 

How do I return a Pre-owned used watch?

Pre-owned used watch– Is a watch that was purchased at Watch1440.com as used (Pre-owned).

This is NOT a watch that was purchased NEW on Watch1440.com and was used by the customer.

For complete confidence when purchasing online or on the phone, we give you 14 days to return a watch you aren’t happy with for a full refund (minus shipping). Please return items in the same condition and with the same accessories as purchased.

There are no restocking fees. We want to make your experience as pleasant as can be.

 

Return shipping cost

Shipping worldwide costs.

We managed with DHL to reduce this cost for you to a minimum for a registered insured shipping back.

Return shipping for watched that were purchase under 300$ is 42$.

Return shipping for watched that were purchase over 301$ is 56$.

 

Simple steps to return a Pre-owned used watch

  1. Click on the “Request a return” button on the lower end of your order screen.
  2. Fill the form.
  3. Once we accept the rerun request, you will receive an email with a shipping label unique RETURN NUMBER.
  4. Make sure you return the watch in the box you received it safely warped with Bubble Wrap.
  5. Place the wrapped box in a NEW padded large envelope.
  6. Affix the mailing label you received in the email from us, squarely onto the address side of the envelope.
  7. Call DHL for a pickup.

 

DON’T SHIP if you don’t have a return number and shipping label from us.

The Package will not be accepted by us.

 

WHAT WILL BE REFUND AND WHEN WILL I RECEIVE IT?

Once we have received the watch and inspected it, your refund will be processed in up to 5 working days.

We will refund the cost of the watch only minus the return shipping.

Example: you returned a watch that cost you 500$+ 50$ shipping.

We will refund you 444$= 500$ – return shipping 56$.

 

How do I return a NEW watch?

For complete confidence when purchasing online or on the phone, we give you 14 days to return a watch you aren’t happy with for a full refund (minus return shipping). Please return items in the same condition and with the same accessories as purchased.

 

A new watch– Is a watch that was purchased at Watch1440.com as New.

It should be returned within its original box with all the papers, manuals and instruction. Including all tags, plastic protective covers and any accessory that was with it originally.

Failing to return all of the above will be deducted from the refund.

 

There are no restocking fees. We want to make your experience as pleasant as can be.

 

Return shipping cost

  • Shipping worldwide costs.
  • We managed with DHL to reduce this cost for you to a minimum for a registered insured shipping back.
  • Return shipping for watched that were purchase under 300$ is 42$.
  • Return shipping for watched that were purchase over 301$ is 56$.

 

Simple steps to return a Pre-owned used watch

  1. Click on the “Request a return” button on the lower end of your order screen.
  2. Fill the form.
  3. Once we accept the rerun request, you will receive an email with a shipping label unique RETURN NUMBER.
  4. Make sure you return the watch in its original box as described above with all of the papers and accessories which you received it.
  5. Safely warped the box with Bubble Wrap.
  6. Place the wrapped box in a NEW padded large envelope.
  7. Affix the mailing label you received in the email from us, squarely onto the address side of the envelope.
  8. Call DHL for a pickup.

 

DON’T SHIP if you don’t have a return number and shipping label from us.

The Package will not be accepted by us.

 

WHAT WILL BE REFUND AND WHEN WILL I RECEIVE IT?

Once we have received the watch and inspected it, your refund will be processed in up to 5 working days.

We will refund the cost of the watch only minus the return shipping.

Example: you returned a watch that cost you 500$+ 50$ shipping.

We will refund you 444$= 500$ – return shipping 56$.

 

What payment methods do you accept?

We accept PayPal ONLY, this is to protect you and us.

You can even pay with your credit card if you don’t have a PayPal account on PayPal site.

Don’t worry it is the easiest way.

Please remember: As PayPal requests in it Buyer/Seller protection program, we will ship only to the address associated with the paying PayPal account.

From PayPal protection program: “Ship to the address on the Transaction Details page. If the item was sold through your site, make sure you’re shipping the item to a confirmed address

 

Can I pay with my credit card?

Sure.

You can pay with credit card with PayPal without the need to have a PayPal account.

Just click on the PayPal payment button and it will take you through a simple credit card payment procedure

 

Customer pays taxes, VAT, GST, Duties and related charges:

Prices quoted and payments by Watch1440 do not include any taxes, duties, VAT or such charges. Watch1440 will charge you for the actual watch and shipping charges ONLY.

All other charges (such as taxes, duties, and VAT) are the sole responsibility of the customer to be paid when the watch clears customs in your country. Usually, these fees are demanded prior to delivery and are collected by the courier or your local Customs Authority.

Please make sure to inquire with your customs authorities regarding taxes, duties, and VAT prior to your purchase